FAQs about CMBS Virtual Services

What does CMBS do?

We Are A Dynamic Team of Creatives and Developmental Professionals Working to Virtually Assist Online Business Owners with Managing, Growing, and Marketing Their Message, Products, and Services to Known Target Markets.

How can I know if CMBS is right for me?

We love this question because it demonstrates that you realize the importance of choosing to work with a team of Virtual Assistants who 'get you' and who have the experience, skill level, and knowledge to give you the help you need. We understand how vital it is to your business that your audience also gets you, so we work to understand and interpret your ideas, concepts, and message in ways that help you build brand loyalty through consistent customer interaction and satisfaction. And the best way to be sure that we are a good fit for each other is with a Complimentary One-On-One Call. Schedule yours TODAY!

How is CMBS different than other VA services?

We offer an affordable, easy-to-use combination of technical and creative assistance. Busy entrepreneurs rely on our expertise, efficiency, sound direction, professional guidance, and advice for marketing online. With a variety of creative skills, we help our clients showcase their products and services. From creation to launch of a new website, product, or service our loyal and trusted virtual team is united by a shared goal...the success of each of our clients.

How does CMBS charge for virtual services?

We offer flexible, monthly retainers for just about all of our services. You choose the amount you wish to invest in benefitting from our virtual assistance each month, and we work within that budget. We make it affordable at nearly any level. However, if you find you need to 'pause things' for a bit, we'll be here waiting for you when you're ready to pick things up again - right where you left off!

How much does a website design cost?

Because each website is as different and individual as the client or organization it is home to, we offer this answer: Your investment is ultimately governed by you. We strongly encourage you to consider the importance of making the right first impression through the look and feel of your website, and making it convenient for your customers and clients to navigate. Beyond this, the number of pages - the complexity of the function and design - the amount of content required - changes and additions., all factor into the total cost of your website design. Only you know what you are actually comfortable with investing in such an important tool for realizing your overall goals and promoting your business online.

How does a website re-design work?

A re-design involves boosting your site’s ‘curb appeal’, increasing interest among those searching the Internet for what you do, helping them to notice your business, and inspiring them to take a closer look. Website Re-Design focuses on updating and improving a viewer's overall 'first impression', as well as the 'user experience' (or functionality) of your website - for the way you currently do business. We'll show you what's truly valuable and help you decide what you want to change, rearrange, eliminate or keep.

What is a 'Back Office'?

This is where the 'magic happens' (or the hub of daily, routine operations that make it possible for your online business to run like a well-oiled machine). Wikipedia defines it this way: A back office in most corporations is where work that supports front office work is done. The front office is the "face" of the company and is all the resources of the company that are used to make sales and interact with customers and clients. The back office is all the resources of the company that are devoted to actually producing a product or service and all the other labor that isn't seen by customers, such as administration or logistics.

How does the OBM process work?

The process is pretty straight-forward. You decide that you want your life back. You decide that you do want to own your business - instead of your business owning you. You schedule a time to talk about it with CMBS CEO, Cassandra A. Morgan, and you decide if the years of experience behind the CMBS Virtual Assistant Team qualifies them as a good fit for managing your online business...so that you can pursue growing your business without sacrificing your personal life. You sign an agreement and make your initial monthly retainer. That's the process in a nutshell. What it does is this: Online Business Management (OBM) allows busy leaders to stop spending countless hours on tasks that someone else can do. CMBS Online Business Management frees entrepreneurs to spend their time and energy on what they do BEST; the things that caused you to start your business in the first place! Your OBM team focuses on the details and accomplishes what's been sitting on your back burner for far too long. You reclaim your position as business owner...ceasing to be owned by your business. And THAT is what makes OBM worth the investment!

How important is Social Media to online marketing?

Considering how many individuals have a cell phone in hand, every minute of every day, and considering that today's cell phones are literally computers where thousands upon thousands of potential consumers hang out - Social Media is crucial to your marketing efforts. Especially when done well and consistently by a team of experienced Social Media producers, like those at CMBS.

How important is SEO?

SEO is only important to entrepreneurs who want their businesses to be recognized by the search engines - and found by customers looking for what they do or sell. In the sea of information and the clog of domains floating around the Internet - you're website content must have a strong online presence. Proper SEO is the way to make your presence known -and found - consistently.

How does the Content process work?

You give us your original content to enhance or you ask us to create content for you. From there, we make sure that it is optimized for search engines, viewers and readers, and potential customers. We turn existing content into marketing material, website pages, blog posts, social media posts, videos, and more...at your direction. Everything you put out there is content, and all of your content matters when it comes to your level of success.

How does the Social Media process work?

You give us your Social Media content to enhance or you ask us to create Social Media content for you. From there, we make sure that it is optimized for the various social platforms, search engines, viewers, and readers. We turn it into blog posts, social media posts of various types (including memes, video snippets, and more...). We can even help you develop a stronger Social Media presence for the purpose of attracting more followers.

What is Content Marketing?

Everything you write, every video you offer, every social media post, every page of your website, is an opportunity to reinforce a positive brand impression, create positive interaction, capture your audience's attention, compel them to take specific action - and grow your business. Content marketing is the strategic approach that focuses on creating and distributing valuable, relevant, and consistent content, using a variety of available methods to attract and retain your clearly defined audience, so that you realize more profitable customer action.

How do I determine my Target Audience?

You must do your research. Or have a Virtual Assistant do this for you. It takes a little time and effort - but the payoff can be worth it. Develop buyer personas - use Google Analytics - conduct surveys - engage on social media and monitor all of these activities. Most of all - THINK like your typical client or customer and give them what they want, what they need, and what they cannot live without.

Does having an online presence really make a difference?

In today's fast-paced world of e-commerce and technology, driven by an insatiable appetite for convenience - do you really need to ask? 🙂

Let's Work Together!